At this time, CEOs of Equifax and Yahoo! are dealing with a lot of angry people who do not trust their services. Yahoo! Recently confessed to over 3 billion people being hacked in 2013. Now, add the other 146 million Americans’ information gathered and reported to Equifax. This is inevitable and your business’ information is there too.
Now, no one really knows who has your information right now. I’m concerned about Equifax and Yahoo!’s negligence. In fact, I’m cringing at the thought of another credit bureau or service I use sending an email to inform me my accounts are in jeopardy.
Your primary responsibility is to secure their customer’s information. With the right encryptions a customer can have a peace of mind while he or she makes purchases from your business.
Do you believe in security audits? If not, consider the following questions
- Do you have a disaster plan for data breaches?
- Are you taking the necessary steps to clear employees, vendors and other users from wandering into security areas?
- Have you updated your Privacy Policies for customers to know they’re safe?
- Do you have the best security professionals on your team?
- Can you afford to hire an outside cybersecurity firm to protect your business?
As you’re reading this list of questions, I’m sure you can sense where I’m going with my ideas. I want to know how safe do you feel in your company.
Are you taking the steps to protect your buyer, employee and vendor information from ending up on someone’s USB? We will never know how this hack REALLY occurred in the two giants, but we can take some steps to prepare for a DDoS attempt:
1. Hire the best security professional you can find. If you do not have the budget, consider hiring an outside cybersecurity firm. A peace of mind is better than holding onto a lost dollar or suffering from lawsuits due to negligence.
2. Is your web host safe? Sometimes the attacks are not for your business directly. You should consider reviewing your web hosting company’s security updates and asking questions about their security services.
3. Have your IT professionals review website visitors members’ activity. According to Scuri’s 2016 study, approximately 78% of hacked websites belonged to WordPress. You have to pay attention to spiked visits, increased comments with backlinks to low-margin sites and potential messages sent by scouts to tamper with your systems.
Your website can go undetected for a very long time so you must have your IT team prepared and ready to complete the necessary security audits on a regular basis. If you are using an outside firm, connect and stay close to what they have to offer.
What are some action steps for you to reassure your customers they’re information is safe with you?
● Inform customers of data breaches if they occur.
● Send updated security policies to prove you are doing your best at keeping their information secure.
● Ensure all of your pages have a SSL certificate or login for company information.
● Capitalize on high-tech encryption sales carts for purchases or use a respected payment system to encourage online purchases.
The recommendations are minimal. Real cybersecurity and concern lies in the manager’s ability to see problems before they knock your business off track.