Resistance has a bad reputation. When facing opposition, we tend to feel stuck or fight back. Actually, building on a phrase that Bob Sutton repeated over and over when I was at Stanford last winter, resistance is caused by change. When it happens, it is a good signal. Instead of fighting it, we can use that energy in our favor. This story is about how we dealt with resistance in the shape of two storms: a natural catastrophe and an internal one.
There are some certain ways to disengage your employees — and that can be your fault as employers….