A good old-fashioned ‘thank you’ online or in person goes a long way toward convincing customers to give you ‘stars.’ January 28, 2019 6 min read Opinions expressed by Entrepreneur contributors are their own. Is your small business struggling to…
Tag: online reviews
Entrepreneur: Don't Dread the 1-Star Review — Capitalize on It
Customers don’t trust a business with only perfect reviews. September 14, 2018 5 min read Opinions expressed by Entrepreneur contributors are their own. Let's say you're an entrepreneur behind a small but growing company. Business is going well — so…
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The Right Way to Deal with Negative Online Reviews
Nobody likes to get a bad review. If you’re in business, though, a bad review online does more than just hurt your feelings. It can hurt your business. Half of U.S. consumer routinely check online reviews before making a purchase decision, according to a Pew Research study.
