I worked at 4 companies with the sole intent to get rich. I take that back. It was in fact, 3. The 4th I worked at because I didn’t want to look for another option. With my luck, each and every single one of them failed, stripping me of everything I had, but left me with an unusual skill set
We have all heard the saying “The only thing constant is change,” but do we really understand that saying and implement it in our daily lives? Truthfully, we don’t, but we should. There are many reasons why people and organizations change. Most people change to adapt to their work or relational environment. To become adaptable allows you to handle different scenarios based upon the situation that is presented, being able to find solutions on the fly. If you do not become adaptable or open yourself to change then you or your organization will become irrelevant and easily replaced by a new comer.
In business, when we do not implement a culture of accountability we create an environment of finger pointing and blame.
Have you ever had those days where it seems that getting someone to do something is the hardest task you have to do? Sometimes it’s the person you are managing that is being difficult for one reason or another, other times it’s you. Over the years, however, I have come to the point where I would argue that it is the manager who is failing to create the connection.
A company’s level of customer service really depends on the quality of their employees. A company cannot say they provide excellent service without keeping their staff in mind.